When you register on or otherwise interact with the Site, you may be required to provide us with personal information about yourself (collectively, the “Personal Information”). This Personal Information includes information that is used or intended to be used to personally identify an individual, like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with this personal information. We do not expect to collect any Personal Information from you when you use the Site unless you voluntarily provide it.
Other Information may be collected from:
Activity information includes information that we automatically collect when you use any of our Offerings, such as your IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Site you visit, order information, and similar information concerning your use of our Offerings. Activity information is generally not linked to information that is personally identifying unless you are an active customer, or have otherwise provided such information to us.
TK may collect additional information that you voluntarily provide, such as your hobbies, personal interests, household demographics, and product and service preferences. We may also collect information from other sources.
We use your Personal Information and Billing Information for such purposes as responding to your requests, processing and filling customer orders, verifying your qualifications for certain products and services, billing, improving our Services, providing an enhanced and more personalized experience, communicating with you, and informing you of special offers and discounts. From time to time, we may also use your Personal Information to solicit your feedback, send you offers or surveys, and inform you about our products, services, upcoming events, recipes, and special promotions and those of our third-party marketing partners. We may provide your Personal Information to third parties to the extent necessary or desirable to fill your order or complete your transaction. For example, we may use a third party supplier for certain goods, an outside shipping company to ship orders, and we do as a matter of course use a credit card processing company to bill users for goods and services. Your Personal Information may also be shared with third parties whose products or services we feel may be of interest to you.
We may share your email address, or Other Information you voluntarily provide to us with third-party partners (including social media websites) for purposes of their provision to us of services, and/or our collection of information from such sources. Such third-party partners are not authorized to use your email address for any other purpose.
If you submit your email address to be added to a mailing list or in connection with a Promotion, we will use the email address to send you announcements, special offers from TK and our promotional partners along with Site and Offering updates. You will also be added to our email list if you start the sign-up process to order, even if you do not complete an order. You can unsubscribe from these emails by following a link in the email or by contacting us at email@example.com.
If you elect to use our referral services for informing a friend about our Site or Offerings, we ask you for the friend's name and email address. TK will automatically send the friend a one-time email inviting them to visit the Site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact us to request the removal of this information from our database.
We reserve the right to use and disclose Other Information collected in connection with your use of the Site or our Offerings publicly without restriction, including disclosure to third party vendors who may help us enhance or provide the Site or Services or to third parties.
To the extent permitted by law, we may also disclose Personal Information, Billing Information, and Other Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing of such information is necessary or advisable, for example, to protect the rights, property, or safety of Terra’s Kitchen or others.
Terra's Kitchen takes precautions to protect your Personal Information and Billing Information. When a form on the Site asks users to enter sensitive information (such as a credit card number), that information is encrypted prior to transmission over the Internet using secure socket layer (SSL) encryption technology.
While we make commercially reasonable efforts to safeguard your Personal Information and Billing Information, no transmission of data over the Internet or any other public network is guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you in connection with our Offerings, including information transmitted over email, and you do so at your own risk.
You agree that your information will be held by TK in the United States and may also be held and accessed by TK staff and third parties working for TK inside and outside the United States. If your information is gathered outside the United States, you agree that it may be transferred to TK’s United States offices to be used for these purposes, and it may be transferred to and shared with any of TK’s worldwide locations.
We do not knowingly collect Personal Information from children under the age of thirteen. If we become aware that we have collected Personal Information from a user of the Site who is under the age of thirteen, we will endeavor to remove that user's personal information from our files.
Upon your request, we will endeavor to: (a) correct or update your Personal Information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. Please email your request to TK’s customer support department at firstname.lastname@example.org. Please clearly label the subject line "Opt Out / Corrections," and do not email your credit-card number or other sensitive information.
Please be aware that in order to opt-out of receiving Terra’s Kitchen Service-related, Promotions-related and inquiry response-related messages, you must cease requesting and/or utilizing the Offerings, cease participating in Promotions and cease submitting inquiries to Terra’s Kitchen, as applicable.